Cellular Care Coverage Plan

Cell phones are essential! They’re our first line of contact, with family, with friends, for business, and for emergencies. We use them for text messaging, for email communications, for capturing pictures, researching information, mapping locations, for apps of every kind, and for pure entertainment. We simply can’t live without them!

That’s why we provide our Cellular Care Coverage Plan to valued members, like you. Your coverage is automatic, no additional registration is required. And it will reimburse the costs associated with repairing your personal device if it’s damaged, no matter how the damage occurred*.

Here’s what the Plan covers:

Accidental Damage
:  Yes, including cracked screens

Water Damage
:  Yes, including immersion

Drops
:  Yes

Mechanical Malfunction
:  Yes

Electrical Malfunction
:  Yes

Battery
:  Yes

Loss
:  No

Theft
:  No

Service Cost
:  Labor is included

Deductible Repair Cost for other insurance

:  Yes

Personal Cell Phones
:  Two (2) years old or less

Coverage
:  $600.00 per membership account per lifetime

*The Cellular Care Coverage Plan automatically begins 30 days from your date of enrollment. Although not required, it is supplemental to any valid and collectible insurance or indemnity cell phone programs you may have. After all other insurance or coverage has been exhausted; we will cover damage repair costs to your personal qualified device up to $600.00 per membership account per lifetime. In addition, if other insurance Plans REPAIR your device, the deductible payments required by that Plan will be covered up to $200.00 (which will be deducted from the $600.00 maximum coverage). However, this is NOT a replacement Plan, it covers repairs ONLY. If you have additional coverage that replaces the personal phone in the event of loss or damage, this Plan will NOT cover the other Plan’s deductible. If damage occurs, simply send in your itemized paid receipt within 30 days of the date repaired. This Plan’s coverage does not include loss or theft.

To submit a claim for the Cell Care Coverage Program, please submit the required documents to:

Email: info@pbpremierperks.com
or

Private Banking Premier Perks Cell Care Program
c/o Generations Gold, Inc.
525 S Flagler Drive, Ste. 401
West Palm Beach, FL 33401
Mail:


Submission of a claim does not guarantee coverage or coverage availability.
Not a replacement program; coverage does not include theft. See Terms & Conditions for Program details.
Generations Gold, Inc. is a third party provider and has the sole right to determine whether an item is covered.

*Terms & Conditions

 Important Program Notice: Your Coverage is non-transferable. No pre-enrollment required. Coverage for primary and registered joint account holders, up to two (2) individuals, eligible employees and up to two (2) registered owners of current participating local Business Partners only. You must pay your wireless service monthly bill from your sponsoring financial institution’s eligible membership program personal checking account that provides this service. Only personal cellular wireless telephones purchased in the U.S. by the eligible member will be covered. Personal cellular wireless account must reflect the name(s) of the eligible accountholders to be covered. You will need copies of your account statement reflecting monthly cellular wireless telephone bill payments being deducted from your personal eligible membership checking account during the time the damage occurred.

Coverage is for personal cell phones only and does not include accessories (i.e. ear buds, home or car charger, etc.). You must submit proof of repair and an itemized paid repair receipt for your personal cell phone (2 years old or less) within 30 days of the actual repair. For repair deductible claims, you must submit proof of your insurance deductible payment (for repair only, not replacement) within 30 days of your payment receipt. In addition, all covered repairs must be made by an authorized repair facility that does not violate the manufacturer’s warranty. You will be asked for verification of ownership on the repair. You must be a covered member at the time of the repair and reimbursement for your personal cell phone repair request. Cell phones are not covered if under the care of a common carrier (US Postal Service, etc.), rented, leased or borrowed as part of a pre-paid plan, cosmetic damage that does not impact the ability to make or receive calls, damage resulting from abuse, intentional acts, fraud, hostilities of any kind, confiscation by the authorities, risks of contraband, illegal activities, normal wear and tear, flood, earthquake, radioactive contamination or damage from inherent product defects or vermin; taxes, delivery or transportation charges and any fees associated with the service provider. Not a replacement program; coverage does not include loss or theft. There is a lifetime limit of $600.00 per eligible membership account.
Submission of a claim does not guarantee coverage or coverage availability. See Terms & Conditions for Program details. Generations Gold, Inc. is a third party provider and has the sole right to determine whether an item is covered.

 

Additional Family Members are not eligible for this benefit.